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1. Introduction

Bitpro App ("we," "us," or "our") respects your privacy and is committed to protecting the personal data you share with us. This policy describes the categories of information we may collect, how we use it, the legal grounds for processing, and the choices available to you.

2. Information We Collect

We may collect the following categories of information, depending on how you interact with our website and services:

• Contact information — such as your name, email address, and phone number when you submit an inquiry or contact form.
• Account and portfolio information — details you provide in connection with using our tools, such as investment preferences or portfolio holdings you choose to input.
• Technical data — IP address, browser type, device information, and usage patterns collected automatically through cookies and similar technologies.
• Communications — records of correspondence you have with us, including support requests.

3. How We Use Your Information

We use collected information for purposes that may include:

• Providing, maintaining, and improving our website and services;
• Responding to inquiries and providing customer support;
• Personalizing content and communications;
• Analyzing usage trends to improve functionality and user experience;
• Complying with legal obligations and enforcing our terms;
• Sending administrative or promotional communications, where permitted and subject to your preferences.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to recognize your browser, remember preferences, and gather analytics about site usage. You can control cookie settings through your browser preferences; disabling cookies may affect certain website functionality.

6. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who assist in operating our website and delivering services, under confidentiality obligations;
• Professional advisors, where necessary for legal, accounting, or compliance purposes;
• Authorities, where required by applicable law or to protect our legal rights.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and context of collection.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If personal data is transferred across borders, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, which may include the right to access, correct, delete, restrict, or object to processing, as well as the right to data portability and to withdraw consent where processing is based on consent. To exercise these rights, please contact us using the details on our Contact page.

11. Children's Privacy

Our services are not directed to children, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their respective policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by an updated "Last updated" date and will take effect once published on our website.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please reach out via our Contact page.